Shipping & Delivery Policy
Last updated: 02.07.2026
This Shipping & Delivery Policy explains how artwork is packaged, shipped and delivered by Sabine's Art.
Delivery locations
We currently deliver to the UAE only.
If your location is not listed at checkout, please contact us before ordering.
Delivery costs
Delivery costs will be confirmed at checkout or provided as part of your quote.
For larger, framed, fragile or international artwork, delivery may need to be quoted separately.
Dispatch times
Original artwork will usually be dispatched within [number] working days once payment has been received, unless otherwise stated.
Commissioned artwork will be dispatched after the artwork is complete, approved and paid in full.
Please note that dispatch times may vary during busy periods, public holidays or for larger pieces.
Packaging
Artwork is packaged carefully to help protect it during transit. Depending on the piece, this may include protective wrapping, reinforced packaging, corner protection, rigid mailers, boxes or specialist art packaging.
Delivery timeframes
Delivery timeframes are estimates only. Courier delays, customs checks, weather, public holidays or other circumstances outside our control may affect delivery times.
International orders
For international orders, the buyer is responsible for any customs duties, import taxes, clearance fees or local charges unless agreed otherwise in writing.
We are not responsible for delays caused by customs or import processes.
Delivery address
Please ensure your delivery address is correct before placing an order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
If an order is returned due to an incorrect address, refused delivery or failure to collect, additional delivery charges may apply.
Damaged deliveries
If your artwork arrives damaged, please contact us within 48 hours of delivery with photos of the artwork and packaging.
Please keep all packaging while the issue is reviewed.
Lost parcels
If your order appears to be delayed or lost, please contact us and we will assist with the courier investigation where possible.
Collection
Collection may be available by prior arrangement from [Location], if offered.
Contact
For delivery questions, please contact: